Cannabis Retail: Sales & Operations Leader

Embarc, LLC.; California (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision, and life 보험

Paid time off

Referral program

Job summary

Embarc, LLC. is seeking a Sales and Operations Manager for our cannabis dispensary. You will oversee Customer Experience and Sales Initiatives, while supervising store operations, team leadership, and inventory support, ensuring compliance with state regulations.

The role requires strong leadership, organizational skills, and the ability to drive sales, engage the community, and maintain high standards of customer service in a fast-paced retail environment.

Qualifications

• Proven track record of driving exceptional customer experience and sales.
• Experience with TreezPOS system.
• At least two years of management or supervisory experience in retail or operations.
• Experience with computerized inventory and compliance systems.

Responsibilities

• Leads the front-of-house store team to create an exceptional experience for customers and employees, and to exceed sales goals.
• Engage with customers on the sales floor, answering questions and recommending products.
• Champion brand education and product knowledge training.
• Analyze sales metrics and employee performance to drive business results.
• Build customer retention using company loyalty programs.
• Lead the communication and execution of sales and marketing initiatives.
• Execute visual merchandising to uphold company standards.
• Lead community engagement, field marketing, and events.
• Manage customer reviews across all platforms.

Skills

Leadership

Customer experience

Operations management

Retail sales

Communication

Tools

TreezPOS

METRC

POS systems

Job description

Embarc, LLC. is seeking a Sales and Operations Manager for our cannabis dispensary. You will oversee Customer Experience and Sales Initiatives, while supervising store operations, team leadership, and inventory support, ensuring compliance with state regulations.

The role requires strong leadership, organizational skills, and the ability to drive sales, engage the community, and maintain high standards of customer service in a fast-paced retail environment.