Cannabis Retail Luminary: Budtender & Customer Concierge

GOEBEL FIXTURE COMPANY; Grand Rapids (MI); On-site; USD 17,000 - 24,000; Part time

Job summary

GOEBEL FIXTURE COMPANY is seeking a Luminary (Budtender/Customer Consultant) in Grand Rapids, MI for a part-time role. You will deliver premium customer care for a diverse cannabis offering, driving sales while upholding store standards and compliance.

Prior cannabis retail experience is preferred, with a focus on teamwork and exceptional service to our customers. This position requires 21+ years of age, ability to lift up to 30 pounds, and successful completion of background checks.

Qualifications

• 3+ years of experience in a retail environment.
• 2+ years of cannabis retail experience preferred.
• Must pass any and all required background checks.
• Minimum of 21 years of age.

Responsibilities

• Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment.
• Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter.
• Comply with established state, local and company policies and procedures.
• Staying up-to-date with new products, strains, changes in law, and industry trends.
• Educate patients about cannabis products including flower, edibles, and concentrates, providing information based on patient needs.
• Advising patients on proper safety measures when consuming cannabis.
• Maintain POS and METRC systems for orders.
• Handle cash and discount application.
• Verify proper paperwork, documentation and ID of all customers.
• Maintain patient information and records.
• Weighing and packaging products as needed.

Skills

Customer service

Cash handling

Sales focus

Team collaboration

Education

High School Diploma

Tools

POS system

METRC

Job description

GOEBEL FIXTURE COMPANY is seeking a Luminary (Budtender/Customer Consultant) in Grand Rapids, MI for a part-time role. You will deliver premium customer care for a diverse cannabis offering, driving sales while upholding store standards and compliance.

Prior cannabis retail experience is preferred, with a focus on teamwork and exceptional service to our customers. This position requires 21+ years of age, ability to lift up to 30 pounds, and successful completion of background checks.