Cannabis Retail Sales Associate - Entry Level

GOEBEL FIXTURE COMPANY; Portage (MI); On-site; USD 21,000 - 22,000; Full time

Job summary

GOEBEL FIXTURE COMPANY urgently seeks a Sales Associate Level 1 for our Michigan Portage retail cannabis dispensary. You will be the face of our store, delivering personalized service, educating customers on cannabis products, and building lasting relationships to drive sales.

The role requires a curious, customer-focused, and sales-driven mindset in a fast-paced retail environment. You will embody our brand values, comply with regulations, and contribute to store success through service

Qualifications

• Must be at least 21 years old.
• Retail experience (1-2 years preferred).
• Open availability including weekends, evenings, and holidays.
• Strong customer service and sales skills.
• Excellent verbal and written communication abilities.
• Ability to problem-solve and handle customer concerns professionally.
• Mathematical skills for accurate transactions and cash handling.
• Proficiency in basic computer and phone applications.

Responsibilities

• Deliver a best-in-class shopping experience by building authentic relationships with customers.
• Educate customers on cannabis properties, product benefits, and selection based on desired effects or relief needs.
• Stay informed on cannabis trends, products, and new brands to provide expert recommendations.
• Use active listening and qualifying questions to personalize the shopping experience.
• Promote company values and maintain a positive, customer-service-oriented work environment.
• Maintain a clean, stocked, and visually appealing sales floor.
• Assist with opening and closing procedures in compliance with store policies.
• Meet or exceed store KPIs and sales goals through effective upselling and customer engagement.
• Accurately operate the POS system, ensuring seamless transactions.
• Comply with company cash handling policies, including daily cash management and compliance reporting.
• Follow state and local cannabis regulations, including security protocols, access policies, and inventory tracking.
• Adhere to all company policies, including dress code, work schedules, and SOPs.
• Maintain product integrity and compliance by ensuring accurate labeling, handling, and storage.
• Act as a brand ambassador inside and outside the store, promoting company values and products.
• Stay up to date on new cannabis products, brands, and industry trends through research and training.
• Contribute to a positive team environment by seeking opportunities for improvement and growth.
• Maintain a professional social media presence aligned with company standards (if applicable).

Skills

Customer service

Sales skills

Verbal communication

Written communication

Cash handling

Basic computer skills

Tools

POS system

Job description

GOEBEL FIXTURE COMPANY urgently seeks a Sales Associate Level 1 for our Michigan Portage retail cannabis dispensary. You will be the face of our store, delivering personalized service, educating customers on cannabis products, and building lasting relationships to drive sales.

The role requires a curious, customer-focused, and sales-driven mindset in a fast-paced retail environment. You will embody our brand values, comply with regulations, and contribute to store success through service