Cannabis Retail Lead: Inventory & Customer Care

Verano; Florida; Hybrid; USD 30,000 - 42,000; Full time

Job summary

Verano Holdings Corp. is seeking an Agent in Charge for its Winter Springs, FL location. The role focuses on customer service, inventory accuracy, and compliance with state regulations in a fast-paced cannabis retail environment.

The position requires a minimum of 2+ years in retail or hospitality, willingness to learn about cannabis products, and flexibility for weekends. Proficiency with Word, Excel, and email is expected, with strong teamwork and a positive attitude emphasized.

Qualifications

• 2+ years of retail or hospitality experience.
• Must be at least 21 years of age.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Flexibility to accommodate scheduling demands including some weekends.
• Ability to use office equipment (computers and printers) and their included software.

Responsibilities

• Greet customers and patients with a positive attitude.
• Assist in regular inventory cycle counts and report discrepancies.
• Provide cannabis product information and educate customers (not medical advice).
• Open and close store as directed by leadership.
• Verify product paperwork and state/local regulatory compliance.
• Support Inventory Manager with reconciliation of physical inventory.
• Handle cash transactions accurately and follow cash-handling procedures.
• Build rapport to promote repeat business.
• Maintain a clean, organized workstation and store front.
• Ensure online orders are accurate before pick-up.

Skills

Customer service

Communication

Teamwork

Positive attitude

Tools

Word

Excel

Email

Job description

Verano Holdings Corp. is seeking an Agent in Charge for its Winter Springs, FL location. The role focuses on customer service, inventory accuracy, and compliance with state regulations in a fast-paced cannabis retail environment.

The position requires a minimum of 2+ years in retail or hospitality, willingness to learn about cannabis products, and flexibility for weekends. Proficiency with Word, Excel, and email is expected, with strong teamwork and a positive attitude emphasized.