Cannabis Retail Supervisor & Inventory Lead

Verano; Dayton (OH); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Verano Holdings Corp. is seeking an Agent in Charge in Dayton, OH to manage daily retail operations, support Cannabis Advisors, and ensure compliant handling of cannabis products.

This role requires strong customer service, inventory control, and cash handling in a fast-paced setting. The position emphasizes cannabis education for customers, adherence to state regulations, and a commitment to secure, accurate order fulfillment and store maintenance.

Qualifications

• 2+ years of retail or hospitality experience.
• Must be at least 21 years of age.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Assist in regular inventory cycle counts and report discrepancies to leadership.
• Obtain cannabis product from the vault and provide it to Cannabis Advisor for sale.
• Be an advocate of cannabis customer care.
• Open and close store as directed by the AGM or GM.
• Help customers navigate cannabis products and educate on wellness applications.
• Verify all received product is properly tagged and documents are complete.
• Support Inventory Manager with reconciliation of physical inventory in state systems.
• Confirm online orders are completed and accurate before pick-up.
• Assist Cannabis Advisors with product or POS system questions.
• Build rapport with regular customers to promote repeat business.
• Work well in a fast-paced retail environment and handle cash accurately.
• Provide information on product types, methods, and efficacy (no medical advice).
• Be open to ongoing cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply state and local compliance regulations.

Skills

Retail experience

Customer service

Office software

Regulatory knowledge

Flexibility

Job description

Verano Holdings Corp. is seeking an Agent in Charge in Dayton, OH to manage daily retail operations, support Cannabis Advisors, and ensure compliant handling of cannabis products.

This role requires strong customer service, inventory control, and cash handling in a fast-paced setting. The position emphasizes cannabis education for customers, adherence to state regulations, and a commitment to secure, accurate order fulfillment and store maintenance.