Cannabis Retail Team Leader

Renew Cannabis Co.; Prospect Heights (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Verano Holdings Corp. operates a cannabis dispensary retail environment focused on exceptional customer service and educational consulting for patients and customers.

The Agent in-Charge will supervise staff under the direction of the AGM/GM and will allocate 30% of time to inventory activities, maintaining accurate records in state tracking systems and POS platforms. The role emphasizes compliance with local/state cannabis regulations, accurate cash handling, and strong teamwork in a fast-paced

Qualifications

• 2+ years of retail or hospitality experience.
• Must be at least 21 years of age.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Assist in regular inventory cycle counts and report discrepancies to leadership.
• Provide cannabis product information and education to customers (not medical advice).
• Open and close store as directed by AGM or GM.
• Handle cash transactions and POS operations.
• Ensure product received is properly tagged and paperwork is in order.
• Support Inventory Manager with reconciliation of physical inventory in state tracking and POS systems.

Skills

Retail experience

Customer service

Office software

Regulatory literacy

Tools

POS systems

State tracking system

MS Office (Word/Excel)

Job description

Verano Holdings Corp. operates a cannabis dispensary retail environment focused on exceptional customer service and educational consulting for patients and customers.

The Agent in-Charge will supervise staff under the direction of the AGM/GM and will allocate 30% of time to inventory activities, maintaining accurate records in state tracking systems and POS platforms. The role emphasizes compliance with local/state cannabis regulations, accurate cash handling, and strong teamwork in a fast-paced