Cannabis Retail Lead: Guest Experience & Operations

Curaleaf; Panama City, Northern (FL, KY); Hybrid; USD 23,000 - 26,000; Full time

Job summary

Curaleaf is seeking a Lead Store Associate in Panama City, FL. You will guide a retail team, deliver exceptional customer experiences, and ensure store standards, compliance, and smooth operations.

You must have 1+ year in customer-facing roles, 1+ year with POS systems, and 6+ months of leadership in retail. Starting pay is $17.50/hr with open availability for evenings, weekends, and holidays.

Qualifications

• Minimum 1 year of experience in customer-facing or sales role.
• Minimum 1 year using POS systems and handling cash.
• At least 6 months leadership experience in retail.
• Ability to work evenings, weekends, holidays, and some overnights.

Responsibilities

• Lead by example to deliver warm, welcoming customer experiences.
• Coach and develop store associates for high performance.
• Execute opening/closing duties and cash reconciliation.
• Maintain inventory accuracy and checkout efficiency.
• Uphold SOPs, safety, and compliance in daily operations.

Skills

Customer service

Leadership

Cash handling

POS system

Team coaching

Communication

Conflict resolution

Time management

Multitasking

Team collaboration

Education

High School Diploma or GED

Tools

POS software

Inventory systems

Job description

Curaleaf is seeking a Lead Store Associate in Panama City, FL. You will guide a retail team, deliver exceptional customer experiences, and ensure store standards, compliance, and smooth operations.

You must have 1+ year in customer-facing roles, 1+ year with POS systems, and 6+ months of leadership in retail. Starting pay is $17.50/hr with open availability for evenings, weekends, and holidays.