Cannabis Retail General Manager — Lead Store & Growth

Renew Cannabis Co.; Baltimore (MD); Vor Ort; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

HSA/FSA

401k with 3% match

Paid time off

Zusammenfassung

Vireo Health, Inc. seeks a Retail General Manager to lead our Green Goods dispensary team. You will oversee Patient Care Coordinators, handle customer service issues, and ensure smooth daily operations under the Head of Market guidance.

The role demands leadership, problem-solving, relationship-building with staff and customers, and accountability for store performance. Expect up to 55 hours weekly, including weekends and nights.

Qualifikationen

• Must have a college degree.
• 3+ years of direct employee management experience.
• 2+ years of leadership in a retail or customer service environment.
• Outstanding customer service skills.
• Ability to communicate effectively with team members, patients, and health care providers.
• Passionate about, and willingness to become knowledgeable about medical cannabis.
• Maintain and safeguard entrusted confidential information.
• Ability to understand, support, and implement community and organizational policies/procedures, along with government regulations.
• Proficiency with MS Office.
• Excellent communication skills, verbal and written.
• Ability to work in a team environment, as well as independently.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Adaptable to change in the work environment.

Aufgaben

• Manage cross functional team of retail operations, including sales, customer service, and inventory management.
• Ensure compliance with all state and local cannabis regulations.
• Develop and implement sales strategies to drive revenue through exceeding sales targets and customer loyalty through increased customer retention.
• Maintain optimal inventory levels and manage replenishment to ensure product availability.
• Monitor labor and material costs to maximize profitability.
• Interface with internal and external stakeholders within the cannabis supply chain.
• Develop and maintain site quality metrics to improve operational efficiency and customer satisfaction.
• Utilize data analysis and reporting tools to assess performance and drive decision-making.
• Develop marketing tactics for increasing sales.
• Address HR concerns, foster a positive work environment, and ensure employee training on cannabis regulations and products.
• Manage, support, and develop your team to work effectively, increase performance, and grow in their role.
• You are expected to work up to 55 hours a week (including weekends & nights) to successfully manage the retail operations of this store.

Kenntnisse

College degree

People management

Retail leadership

Customer service

Communication

Cannabis knowledge

MS Office

Teamwork

Adaptability

Problem-solving

Ausbildung

Bachelor's degree

Tools

MS Office

Jobbeschreibung

Vireo Health, Inc. seeks a Retail General Manager to lead our Green Goods dispensary team. You will oversee Patient Care Coordinators, handle customer service issues, and ensure smooth daily operations under the Head of Market guidance.

The role demands leadership, problem-solving, relationship-building with staff and customers, and accountability for store performance. Expect up to 55 hours weekly, including weekends and nights.