Cannabis Retail General Manager - Lead & Grow

Vireo; Baltimore (MD); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive salary: $75,000–$85,000

Medical, dental, vision, HSA/FSA

401k with 3% employer match

11 PTO days + wellness days

Employee discounts

Résumé du poste

Vireo Health, Inc. in Baltimore is seeking a seasoned Retail General Manager to lead our local dispensary team, manage Patient Care Coordinators, and ensure smooth daily operations while upholding regulatory compliance.

You will build customer relationships, drive sales, monitor inventory and costs, and mentor staff to deliver exceptional service. This role reports to the Head of Market and requires up to 55 hours per week.

Qualifications

• Must have a college degree.
• 3+ years of direct employee management experience.
• 2+ years of leadership in a retail or customer service environment.
• Outstanding customer service skills.
• Excellent communication skills, verbal and written.
• Ability to communicate effectively with team members, patients, and health care providers.
• Maintain and safeguard entrusted confidential information.
• Proficiency with MS Office.
• Ability to work in a fast-paced environment.
• Willingness to learn about cannabis regulations and products.

Responsabilités

• Lead cross-functional retail operations, including sales, customer service, and inventory management.
• Ensure compliance with state and local cannabis regulations.
• Develop and implement sales strategies to drive revenue and customer loyalty.
• Maintain optimal inventory levels and manage replenishment.
• Monitor labor and material costs to maximize profitability.
• Interface with internal and external cannabis supply chain stakeholders.
• Develop and maintain site quality metrics to improve efficiency and satisfaction.
• Use data analysis and reporting tools to assess performance and inform decisions.
• Develop marketing tactics to increase sales.
• Address HR concerns and foster a positive work environment, including training on cannabis regulations.
• Manage and develop the team to improve performance and growth.
• Work up to 55 hours per week, including weekends and nights.

Connaissances

Customer service

Communication skills

Team leadership

Multitasking

Adaptability

Formation

College degree

Outils

MS Office

Description du poste

Vireo Health, Inc. in Baltimore is seeking a seasoned Retail General Manager to lead our local dispensary team, manage Patient Care Coordinators, and ensure smooth daily operations while upholding regulatory compliance.

You will build customer relationships, drive sales, monitor inventory and costs, and mentor staff to deliver exceptional service. This role reports to the Head of Market and requires up to 55 hours per week.