Cannabis Retail Experience Specialist

Story-Cannabis; Chandler (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement savings plan

Disability Insurance

EAP

Employee referral program

Job summary

Story Cannabis in Phoenix, AZ, invites you to join as a Retail Associate, the face of our store. You’ll greet guests, guide selections, and ensure an exceptional shopping experience through deep product knowledge and friendly interactions.

You will handle transactions, enter customer data, maintain stock, and participate in nightly inventory counts, all while upholding company SOPs and compliance standards. We value inclusivity and strive to create an welcoming environment.

Qualifications

• Minimum High School Diploma or GED required.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers are contingent upon successful completion of all pre-employment background checks.

Responsibilities

• Greet customers when entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
• Completes all sales and job duties per company SOP.
• Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
• Work with a diverse group of personalities - employees and customers.
• Possess excellent skills in mathematics.
• Be extremely organized, efficient, and a good manager of time & resources.
• Operate cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize retail store.
• Conduct nightly inventory counts of all retail store products.
• Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
• Work on special projects and assignments designated by management.
• Other duties as assigned.

Skills

Customer service

Product knowledge

Mathematics

Organization

Time management

Teamwork

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

Story Cannabis in Phoenix, AZ, invites you to join as a Retail Associate, the face of our store. You’ll greet guests, guide selections, and ensure an exceptional shopping experience through deep product knowledge and friendly interactions.

You will handle transactions, enter customer data, maintain stock, and participate in nightly inventory counts, all while upholding company SOPs and compliance standards. We value inclusivity and strive to create an welcoming environment.