Cannabis Retail Associate - Customer Experience & Sales

Story-Cannabis; Glendale (AZ); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

PTO and 8 holidays per year

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement savings plan

Short-Term & Long-Term disability

Employee assistance program

Employee referral program

Job summary

Story Cannabis in Phoenix seeks a friendly Retail Associate to welcome customers, guide product selections, and deliver an exceptional shopping experience. You’ll bring brand energy to life through product knowledge and genuine interactions, helping guests find what fits their needs.

This role blends customer service, education, and operational precision, with responsibilities from greeting customers to handling transactions and inventory.

Qualifications

• Minimum High School Diploma or GED equivalent.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.

Responsibilities

• Greet customers with compassion and professionalism.
• Enter customer information accurately to verify eligibility.
• Process sales and duties per SOP.
• Provide exceptional service with product knowledge.
• Handle cash and debit transactions accurately.
• Maintain organization and time management.
• Operate cash register and POS system.
• Stock and organize store and conduct nightly inventory.

Skills

Customer service

Cash handling

POS systems

Teamwork

Accuracy

Education

High school diploma or GED

Tools

POS system

Job description

Story Cannabis in Phoenix seeks a friendly Retail Associate to welcome customers, guide product selections, and deliver an exceptional shopping experience. You’ll bring brand energy to life through product knowledge and genuine interactions, helping guests find what fits their needs.

This role blends customer service, education, and operational precision, with responsibilities from greeting customers to handling transactions and inventory.