Cannabis Retail Experience Guide: Customer Focused

Embarc, LLC.; Fontana (CA); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

Paid time off

Employee discounts

Professional development support

Referral program

Job summary

Embarc, LLC. in Fontana is looking for a passionate Customer Experience Guide to enhance customer satisfaction in cannabis retail. In this full-time role, you will assist customers, maintain a welcoming store environment, and manage inventory.

The ideal candidate has experience in customer service or retail, strong communication skills, and a desire to educate customers about cannabis products. Join our team and be part of a community-focused company that values every customer's experience.

Qualifications

• Strong communication skills to engage with customers.
• Passion for cannabis and customer education.
• Detail-oriented with ability to handle multiple tasks.

Responsibilities

• Engage customers and recommend products.
• Deliver exceptional customer experience.
• Assist with daily store operations.
• Support inventory tasks and compliance.
• Participate in community engagement activities.

Skills

Strong communication and interpersonal skills

Passion for cannabis education and customer service

Highly organized and detail-oriented

Ability to multitask

Familiarity with POS systems

Education

Previous experience in retail, customer service, or hospitality

Understanding of cannabis products and regulations

Tools

Treez POS

Job description

Embarc, LLC. in Fontana is looking for a passionate Customer Experience Guide to enhance customer satisfaction in cannabis retail. In this full-time role, you will assist customers, maintain a welcoming store environment, and manage inventory.

The ideal candidate has experience in customer service or retail, strong communication skills, and a desire to educate customers about cannabis products. Join our team and be part of a community-focused company that values every customer's experience.