Cannabis Retail Experience Specialist

Embarc, LLC.; Woodland (CA); Hybrid; USD 44,000 - 49,000; Full time

Job summary

Embarc is seeking a Customer Experience Guide at our Woodland, CA store to deliver exceptional service and educate customers on cannabis products, ensuring compliance and accuracy in all transactions.

You will engage with shoppers on the floor, promote loyalty programs, and support store operations, inventory, and events in a fast-paced retail setting open 365 days a year. This full-time role requires evening, weekend, and holiday shifts.

Qualifications

• Experience in retail or hospitality preferred.
• Knowledge of cannabis products and compliance training provided.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers on the sales floor and recommend products.
• Deliver an educational customer experience aligned with brand.
• Support sales goals and loyalty programs.
• Maintain a clean, compliant store and inventory operations.
• Participate in community events and field marketing.

Skills

Communication

Customer service

Cannabis knowledge

Organization

Tools

Treez POS

Job description

Embarc is seeking a Customer Experience Guide at our Woodland, CA store to deliver exceptional service and educate customers on cannabis products, ensuring compliance and accuracy in all transactions.

You will engage with shoppers on the floor, promote loyalty programs, and support store operations, inventory, and events in a fast-paced retail setting open 365 days a year. This full-time role requires evening, weekend, and holiday shifts.