Cannabis Customer Experience Guide - Part-Time

Embarc, LLC.; Madera (CA); On-site; USD 19,000 - 25,000; Part time

Job summary

Embarc, LLC. in Madera, California is looking for a Part Time Customer Experience Guide to enhance customer service and support store operations. The ideal candidate will be passionate about cannabis, have strong communication skills, and thrive in a retail environment.

This role involves engaging with customers, assisting with inventory tasks, and participating in community events. Expected hours are approximately 25 per week, providing flexibility while promoting a positive customer experience.

Qualifications

• Strong communication and interpersonal skills with customers and teammates.
• Passion for cannabis education and customer service.
• Highly organized and detail-oriented, with the ability to multitask effectively.

Responsibilities

• Engage with customers on the sales floor, answering questions and recommending products.
• Deliver an exceptional and educational customer experience in line with Embarc's brand standards.
• Support store sales goals by promoting products and loyalty programs.

Skills

Strong communication and interpersonal skills

Passion for cannabis education

Highly organized and detail-oriented

Ability to multitask effectively

Familiarity with POS systems

Education

Previous experience in retail, customer service, or hospitality

Tools

Treez POS

Job description

Embarc, LLC. in Madera, California is looking for a Part Time Customer Experience Guide to enhance customer service and support store operations. The ideal candidate will be passionate about cannabis, have strong communication skills, and thrive in a retail environment.

This role involves engaging with customers, assisting with inventory tasks, and participating in community events. Expected hours are approximately 25 per week, providing flexibility while promoting a positive customer experience.