Cannabis Retail Associate — Customer-Focused & Growth

Story Cannabis Co

Columbus (OH)

On-site

USD 17,000 - 22,000

Full time

3 days ago

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Benefits offered by this job

PTO + 8 holidays

Health insurance

401k plan

Disability insurance

Life insurance

EAP

Referral program

Commuter benefits

Product discounts

Bonus incentives

Job summary

Story Cannabis Co is seeking a Retail Associate to greet customers, guide product selections, and ensure an exceptional shopping experience. You will bring our brand to life through genuine interactions, product knowledge, and a passion for helping people find what fits their needs.

This role blends customer service, education, and operational precision to create a seamless guest experience. The position requires a high school diploma or GED, prior customer service experience preferred, and the

Qualifications

Minimum High School Diploma or GED equivalent.

Responsibilities

Greet customers with compassion and professionalism.
Enter customer information into database systems to verify eligibility for purchase.
Complete all sales and job duties per SOP.
Provide exceptional customer service through elevated standards and product knowledge.
Handle cash and debit transactions accurately and maintain a balanced cash drawer.
Work with a diverse group of employees and customers.
Operate cash register, POS system, and cash drawer.
Clean, stock, and organize store and inventory.