Cannabis Retail Associate — Customer Experience Pro

storycannabis; Waldorf (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO

Insurance

401k

Disability insurance

Life Insurance

EAP

Referral program

Commuter benefits

Product discounts

Tips/bonuses

Job summary

Story Cannabis in Maryland is seeking a Retail Associate to welcome customers, guide product choices, and deliver an exceptional shopping experience. You will bring brand storytelling to life through friendly, informed interactions and a passion for helping guests find what fits their needs.

Responsibilities include greeting customers, processing purchases with our POS system, maintaining accurate records, stocking shelves, and supporting store operations while ensuring compliance and safety.

Qualifications

• Minimum high school diploma or GED equivalent.
• Previous customer service experience preferred.
• Must be over 21 years of age and legally allowed to work in the United States.

Responsibilities

• Greet customers with compassion and professionalism.
• Process purchases and enter customer data into POS/database systems.
• Maintain clean, organized store and conduct nightly inventory checks.
• Deliver exceptional customer service and product knowledge.
• Assist with store operations and meet compliance goals.

Skills

Customer service

Cash handling

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Job description

Story Cannabis in Maryland is seeking a Retail Associate to welcome customers, guide product choices, and deliver an exceptional shopping experience. You will bring brand storytelling to life through friendly, informed interactions and a passion for helping guests find what fits their needs.

Responsibilities include greeting customers, processing purchases with our POS system, maintaining accurate records, stocking shelves, and supporting store operations while ensuring compliance and safety.