Cannabis Retail Specialist

Story Companies; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

PTO with holidays

Medical, Dental & Vision Insurance

401k retirement plan

Short-Term & Long-Term disability

Employee Assistance Program

Employee referral program

Job summary

Story Cannabis in Phoenix invites an enthusiastic Retail Associate to welcome customers, assist with product selections, and ensure a positive shopping experience. You'll bring our brand to life through friendly interactions and accurate information, while maintaining store standards.

Responsibilities include processing purchases, verifying eligibility, managing inventory, and supporting team goals with reliable time management and teamwork.

Qualifications

• Minimum High School Diploma or GED.
• Prior customer service experience preferred.
• Knowledge of marijuana products is a plus.
• Must be 21+ and legally eligible to work in the U.S.
• Valid ID or passport and reliable transportation required.
• Commitment to inclusive hiring and compliance.

Responsibilities

• Greet customers and guide product selections to create an exceptional shopping experience.
• Enter customer information into database systems to verify purchase eligibility.
• Complete all sales and tasks according to SOP and maintain accurate cash handling.
• Provide excellent service with product knowledge and friendly demeanor.
• Operate cash register and POS system; manage inventory and store cleanliness.
• Collaborate with team to meet sales and compliance goals.

Skills

Customer service experience

Marijuana knowledge (bonus)

Education

High School Diploma or GED

Tools

POS system

Job description

Story Cannabis in Phoenix invites an enthusiastic Retail Associate to welcome customers, assist with product selections, and ensure a positive shopping experience. You'll bring our brand to life through friendly interactions and accurate information, while maintaining store standards.

Responsibilities include processing purchases, verifying eligibility, managing inventory, and supporting team goals with reliable time management and teamwork.