Cannabis Retail Specialist - Customer Experience & POS Expert

Story Companies; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Health Insurance

401k

Disability Insurance

EAP

Employee referral program

8 paid holidays per year

Job summary

Story Cannabis in Phoenix, AZ is seeking a Retail Associate to welcome customers, guide product selection, and ensure an exceptional shopping experience. You will bring brand energy to life with product knowledge and a passion for helping guests find what fits their needs.

This role blends customer service, education, and operational precision to create a seamless store experience. Full-time benefits and an inclusive culture are offered.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Must be over 21 and legally able to work in the United States.
• Valid ID or passport and reliable transportation.

Responsibilities

• Greet customers and guide product selections in-store.
• Enter customer information into databases to verify eligibility.
• Handle sales, cash, and POS transactions accurately.
• Provide exceptional service with strong product knowledge.
• Maintain organized store, inventory, and cleanliness.
• Collaborate with team to meet timelines and goals.

Skills

Customer service

Cash handling

Mathematics

Teamwork

Communication

Education

HS Diploma/GED

Tools

POS system

Job description

Story Cannabis in Phoenix, AZ is seeking a Retail Associate to welcome customers, guide product selection, and ensure an exceptional shopping experience. You will bring brand energy to life with product knowledge and a passion for helping guests find what fits their needs.

This role blends customer service, education, and operational precision to create a seamless store experience. Full-time benefits and an inclusive culture are offered.