Cannabis Patient Experience Advocate

Jobvite, Inc.; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Ayr Wellness in Florida is seeking a Patient Advocate to deliver an exceptional experience to patients and visitors in our dispensary environment. You will assist the Management Team with daily operations, maintain accurate POS transactions, and help ensure compliance with state regulations while upholding a culture of respect and inclusion.

Required are a high school diploma or GED and 1–3 years in cannabis retail or customer-service roles; weekend availability and reliable attendance are

Qualifications

• Experience in cannabis retail or hospitality preferred.
• Ability to handle high-volume customer interactions with professionalism.
• Knowledge of POS and inventory processes.
• Commitment to regulatory compliance and patient privacy.

Responsibilities

• Provide exceptional customer service and product guidance to patients.
• Process orders using POS and inventory systems accurately.
• Assist management with daily store operations and merchandising.
• Maintain cleanliness and organization of the dispensary.
• Adhere to all state and company policies and procedures.

Skills

Customer service

Communication skills

Sales experience

Team orientation

Education

High school diploma or GED

Tools

POS system

Inventory tracking software

Job description

Ayr Wellness in Florida is seeking a Patient Advocate to deliver an exceptional experience to patients and visitors in our dispensary environment. You will assist the Management Team with daily operations, maintain accurate POS transactions, and help ensure compliance with state regulations while upholding a culture of respect and inclusion.

Required are a high school diploma or GED and 1–3 years in cannabis retail or customer-service roles; weekend availability and reliable attendance are