Cannabis Patient Experience Specialist

AYR Wellness Inc.; Palm Bay (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

AYR Wellness Inc. in Palm Bay, Florida is seeking a Patient Advocate to provide exceptional customer experiences in our dispensary. You will educate customers on premium cannabis products and ensure their needs are met with compassion and efficiency.

The ideal candidate will possess a high school diploma, 1-3 years of retail experience, and a commitment to adhering to state cannabis regulations. If you’re passionate about customer service and cannabis, we encourage you to apply.

Qualifications

• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Able to accommodate scheduling that may include varied shifts, weekends and holidays.
• Maintain regular and punctual attendance.

Responsibilities

• Provides knowledge, expertise, guidance, and a personalized experience to each customer.
• Ensures customer questions or concerns are resolved quickly and completely.
• Adapts to varied sales volume and stays active by initiating continued learning activities.
• Meets or exceeds day‑to‑day sales metrics by following the customer experience selling cycle.

Skills

Customer Obsessed

Relationship Building

Results Oriented

Functional/Technical Skill

Education

High school diploma/GED

Job description

AYR Wellness Inc. in Palm Bay, Florida is seeking a Patient Advocate to provide exceptional customer experiences in our dispensary. You will educate customers on premium cannabis products and ensure their needs are met with compassion and efficiency.

The ideal candidate will possess a high school diploma, 1-3 years of retail experience, and a commitment to adhering to state cannabis regulations. If you’re passionate about customer service and cannabis, we encourage you to apply.