Cannabis Dispensary Security Specialist (Full-Time)

High Haven Dispensary; Elgin (IL); On-site; USD 22,000 - 31,000; Full time

Job summary

High Haven Dispensary seeks a Security Dispensary Associate to maintain a safe, compliant environment for customers, employees, and inventory. Primary duties include monitoring access, responding to incidents, and supporting opening/closing procedures, with additional dispensary tasks as trained.

The role emphasizes customer service, vigilance, and adherence to Illinois cannabis laws and company policies. Prior security or related experience is preferred, and a 21+ age requirement applies.

Qualifications

• Strong observation, judgment, and problem-solving abilities.
• Excellent customer service and communication skills.
• Ability to manage cash and operate POS and basic computer systems.

Responsibilities

• Monitor and control facility access and verify IDs/eligibility per procedures.
• Conduct interior/exterior patrols to deter theft and ensure safety.
• Observe surveillance and report incidents promptly to management.
• Respond calmly to disturbances and use de-escalation techniques.
• Coordinate with emergency services when needed and follow established procedures.
• Support opening/closing procedures and maintain a clean, safe environment.

Skills

Observation skills

Conflict resolution

Problem solving

Customer service

Communication

Teamwork

Interpersonal skills

Cash handling

POS familiarity

Basic computer skills

Tools

POS system

Basic computer systems

Job description

High Haven Dispensary seeks a Security Dispensary Associate to maintain a safe, compliant environment for customers, employees, and inventory. Primary duties include monitoring access, responding to incidents, and supporting opening/closing procedures, with additional dispensary tasks as trained.

The role emphasizes customer service, vigilance, and adherence to Illinois cannabis laws and company policies. Prior security or related experience is preferred, and a 21+ age requirement applies.