Cannabis Dispensary Security & Customer Care Associate

Entertimeonline; Posen (IL); Presencial; USD 22.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Sick time off

401(k)

Employee discount

Descripción de la vacante

Windy City Cannabis in Illinois seeks a Security Associate to maintain a safe, compliant dispensary environment and deliver excellent customer service. You will monitor entry points, verify IDs, deter theft, and ensure regulatory adherence in a busy cannabis store.

The role is part-time, non-exempt, with responsibilities including opening/closing the store, standing for extended periods, and coordinating with the team to maintain a welcoming customer experience while upholding safety standards.

Formación

• Customer service skills with a focus on the shopper experience.
• Strong observational skills and situational awareness.
• Ability to de-escalate conflicts and resolve issues calmly.
• Experience working in a retail environment with POS systems.

Responsabilidades

• Monitor and control access to the facility, verifying customer age and ID at entry.
• Patrol premises to deter theft and ensure security.
• Monitor surveillance and alarm systems.
• Respond to disturbances and security incidents; coordinate with authorities when needed.
• Ensure compliance with state cannabis security regulations and procedures.
• Assist with emergency procedures and safety protocols.

Conocimientos

Customer service

Observation

Conflict resolution

Retail experience

POS familiarity

Descripción del empleo

Windy City Cannabis in Illinois seeks a Security Associate to maintain a safe, compliant dispensary environment and deliver excellent customer service. You will monitor entry points, verify IDs, deter theft, and ensure regulatory adherence in a busy cannabis store.

The role is part-time, non-exempt, with responsibilities including opening/closing the store, standing for extended periods, and coordinating with the team to maintain a welcoming customer experience while upholding safety standards.