Cannabis Sales Concierge

High Profile; Stratford (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Disability Insurance (short/long-term)

401k

Paid Holidays

Company Swag

Employee Discount

Job summary

High Profile Cannabis Shop in Stratford, CT, part of C3 Industries, seeks a Sales Associate to deliver exceptional customer service and drive sales. You will guide customers through product selection, process transactions, verify IDs, and maintain a positive shopping experience.

Candidates should have 1+ year experience in customer service, be 21+, and comfortable with nights/weekends. Knowledge of cannabis products and local regulations is a plus. Competitive compensation available.

Qualifications

• Minimum 1+ year customer service experience required.
• High school diploma or GED required.
• Experience with POS systems and cash handling preferred.
• Must be able to meet KPIs and work nights, weekends, and some holidays.
• Must be 21 or older and able to pass background checks.
• Knowledge of state/local cannabis regulations is a plus.

Responsibilities

• Provide high-level customer service and assist with product recommendations.
• Meet or exceed sales targets and conversion goals set by management.
• Greet customers, verify IDs, and assist with in-store transactions.
• Educate customers on cannabis products and usage, and upsell where appropriate.
• Fill online orders accurately and maintain store cleanliness and stock.
• Operate POS system and handle cash with accuracy and integrity.
• Ensure compliance with policies, inventory, and security procedures.

Skills

Customer service

Communication skills

Independent work

Time management

Attention to detail

Regulatory knowledge

Background check

Age 21+

Night/weekend availability

Education

High school diploma or GED

Tools

POS systems

Cash handling

Job description

High Profile Cannabis Shop in Stratford, CT, part of C3 Industries, seeks a Sales Associate to deliver exceptional customer service and drive sales. You will guide customers through product selection, process transactions, verify IDs, and maintain a positive shopping experience.

Candidates should have 1+ year experience in customer service, be 21+, and comfortable with nights/weekends. Knowledge of cannabis products and local regulations is a plus. Competitive compensation available.