Cannabis Dispensary Patient Experience Advocate

Ayr Wellness; Sebring (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Ayr Wellness in Sebring, Florida, is seeking a dedicated Patient Advocate to provide exceptional customer experiences. This role involves offering guidance on cannabis products, resolving customer inquiries, and adhering to state regulations. Candidates must have a high school diploma and ideally 1-3 years of cannabis retail experience. The position requires flexible scheduling, ensuring a welcoming store environment, and actively contributing to team goals. Join a diverse team committed to building compassionate customer relationships.

Qualifications

• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Must meet age requirement as outlined by state cannabis agency.
• Able to pass all background checks as required by state cannabis agency.
• Able to accommodate varied shifts, weekends and holidays.
• Maintain regular and punctual attendance.

Responsibilities

• Provides knowledge and personalized experience to customers regarding cannabis products.
• Ensures customer questions or concerns are resolved quickly and completely.
• Accurate handling of customer orders using POS and inventory systems.
• Maintain store appearance and cleanliness.
• Assist management in compliance and regulatory standards.

Skills

Customer Obsessed

Relationship Building

Results Oriented

Education

High school diploma/GED

Job description

Ayr Wellness in Sebring, Florida, is seeking a dedicated Patient Advocate to provide exceptional customer experiences. This role involves offering guidance on cannabis products, resolving customer inquiries, and adhering to state regulations. Candidates must have a high school diploma and ideally 1-3 years of cannabis retail experience. The position requires flexible scheduling, ensuring a welcoming store environment, and actively contributing to team goals. Join a diverse team committed to building compassionate customer relationships.