Cannabis Dispensary Patient Experience Specialist

AYR Wellness Inc.; Sebring (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

AYR Wellness Inc. in Sebring, Florida is seeking a Patient Advocate responsible for providing exceptional customer experiences in the cannabis retail space. You'll explain product benefits and ensure timely resolutions to customer inquiries. With a high school diploma required and preferred experience in a retail or customer service environment, this role demands excellent interpersonal skills and adherence to compliance regulations. Join us in this fast-moving industry and make a meaningful impact.

Qualifications

• Must stay current with state cannabis agency policies and regulations.
• Able to accommodate scheduling with varied shifts, weekends, and holidays.
• Maintain regular and punctual attendance.

Responsibilities

• Provides personalized experience to each customer by explaining benefits of cannabis products.
• Ensures quick resolution of customer questions or concerns.
• Accountable for coordinating customer orders using POS and inventory systems.

Skills

Customer Obsessed

Relationship Building

Results Oriented

Education

High school diploma/GED

Job description

AYR Wellness Inc. in Sebring, Florida is seeking a Patient Advocate responsible for providing exceptional customer experiences in the cannabis retail space. You'll explain product benefits and ensure timely resolutions to customer inquiries. With a high school diploma required and preferred experience in a retail or customer service environment, this role demands excellent interpersonal skills and adherence to compliance regulations. Join us in this fast-moving industry and make a meaningful impact.