Cannabis Dispensary GM – Growth & Team Leader

Vireo Health, Inc.; Maryland; On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA

Employer 401k

PTO 11 days

Wellness days

Volunteer hours

Job summary

Vireo Health, Inc. in Maryland is seeking an energetic Retail General Manager to lead our Green Goods dispensary operations, oversee Patient Care Coordinators, and maintain excellent customer service while ensuring regulatory compliance across state cannabis rules.

You will drive sales, manage inventory, lead a cross-functional team, and report to the Head of Market. This role requires leadership, problem-solving, and a strong commitment to patient care.

Qualifications

• Must have a college degree.
• 3+ years of direct employee management experience.
• 2+ years of leadership in a retail or customer service environment.
• Outstanding customer service skills.
• Ability to communicate effectively with team members, patients, and health care providers.
• Passionate about, and willingness to become knowledgeable about medical cannabis.
• Maintain and safeguard entrusted confidential information.
• Ability to understand, support, and implement community and organizational policies/procedures, along with government regulations.
• Proficiency with MS Office.
• Excellent communication skills, verbal and written.
• Ability to work in a team environment, as well as independently.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Adaptable to change in the work environment.

Responsibilities

• Manage cross functional team of retail operations, including sales, customer service, and inventory management
• Ensure compliance with all state and local cannabis regulations
• Develop and implement sales strategies to drive revenue through exceeding sales targets and customer loyalty through increased customer retention
• Maintain optimal inventory levels and manage replenishment to ensure product availability
• Monitor labor and material costs to maximize profitability
• Interface with internal and external stakeholders within the cannabis supply chain
• Develop and maintain site quality metrics to improve operational efficiency and customer satisfaction
• Utilize data analysis and reporting tools to assess performance and drive decision-making
• Develop marketing tactics for increasing sales
• Address HR concerns, foster a positive work environment, and ensure employee training on cannabis regulations and products
• Manage, support, and develop your team to work effectively, increase performance, and grow in their role
• You are expected to work up to 55 hours a week(including weekends & nights) to successfully manage the retail operations of this store

Skills

Leadership experience

Employee management

Retail operations

Communication skills

Cannabis knowledge

MS Office

Problem solving

Team collaboration

Adaptability

Time management

Regulatory compliance

Education

Bachelor's degree

Job description

Vireo Health, Inc. in Maryland is seeking an energetic Retail General Manager to lead our Green Goods dispensary operations, oversee Patient Care Coordinators, and maintain excellent customer service while ensuring regulatory compliance across state cannabis rules.

You will drive sales, manage inventory, lead a cross-functional team, and report to the Head of Market. This role requires leadership, problem-solving, and a strong commitment to patient care.