Cannabis Dispensary Education & Guest Advisor

Renew Cannabis Co.; Cleveland (OH); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Renew Cannabis Co. in Ohio is seeking a Dispensary Associate to guide guests in selecting appropriate medical cannabis products and provide education on uses and dosing.

You will interact with guests from entry to purchase, delivering excellent customer service while ensuring compliance with state regulations. Responsibilities include verifying patient IDs, adhering to Ohio laws, assisting with inquiries, and helping maintain accurate inventory and labeling.

Qualifications

• Must be at least 21 years old.
• High school diploma or equivalent.
• Able to pass all background checks and licensing as required.
• Retail or hospitality experience preferred.
• Must be able to work opening, closing, weekends and holidays.
• Must read, write, speak, and understand English.

Responsibilities

• Register customers and verify patient IDs and licenses in the POS system.
• Verify days’ supply and prevent oversell using OARRS.
• Adhere to doctors’ notes for dosing and medication administration.
• Educate patients on product types, uses, and dosing.
• Ensure medication labels match the cart and complete labeling at checkout.
• Assist patients in person and by phone with inquiries and concerns.
• Maintain HIPAA confidentiality and comply with state/local laws.
• Support daily dispensary operations and inventory management.
• Communicate unusual activity to management.
• Assist General Manager to ensure smooth, compliant operations.

Skills

Customer service excellence

Communication skills

Attention to detail

English proficiency

Retail or hospitality experience

Education

High school diploma or equivalent

Job description

Renew Cannabis Co. in Ohio is seeking a Dispensary Associate to guide guests in selecting appropriate medical cannabis products and provide education on uses and dosing.

You will interact with guests from entry to purchase, delivering excellent customer service while ensuring compliance with state regulations. Responsibilities include verifying patient IDs, adhering to Ohio laws, assisting with inquiries, and helping maintain accurate inventory and labeling.