Cannabis Dispensary Education & Customer Care Specialist

Renew Cannabis Co.; Lebanon (ME); Hybrid; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Renew Cannabis Co. is seeking a friendly Dispensary Associate to greet customers, provide product education, and connect buyers with the right options for their recreational or wellness goals.

You will handle patient orders, maintain a clean retail space, operate the point-of-sale system, and ensure compliance with SOPs while delivering consistent, exceptional service and building customer relationships for referrals and repeat visits.

Qualifikationen

• Customer service mindset with ability to educate customers.
• Strong communication and interpersonal skills.
• Ability to build long-term relationships with customers for referrals.

Aufgaben

• Records, arranges, and packages patient orders.
• Maintains an organized environment and facility appearance.
• Provide consistent exceptional service for new and existing customers.
• Point of sale system entry
• Respond to customer requests for information in a patient and informative way
• Maintain a basic understanding of the products available within the retail location
• Follow store best practices for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Ability to build long term relationships with customers for referrals and repeat business

Kenntnisse

Customer service

Communication

Relationship building

Tools

Point-of-sale system

Jobbeschreibung

Renew Cannabis Co. is seeking a friendly Dispensary Associate to greet customers, provide product education, and connect buyers with the right options for their recreational or wellness goals.

You will handle patient orders, maintain a clean retail space, operate the point-of-sale system, and ensure compliance with SOPs while delivering consistent, exceptional service and building customer relationships for referrals and repeat visits.