Cannabis Dispensary Customer Care Specialist

Renew Cannabis Co.; Pasadena (CA); Sur place; USD 22 000 - 31 000; Plein temps

Résumé du poste

Green Thumb Industries (GTI) seeks a dedicated Personal Care Specialist for our Pasadena dispensary. You will greet customers, educate on cannabis products and methods, and recommend regimens tailored to individual needs while maintaining compliance and a welcoming store environment.

Role requires at least 1 year in customer service, flexible scheduling including evenings/weekends, and adherence to all regulatory requirements. Cannabis industry experience is a plus but not required.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Meet scheduling and availability requirements, including mornings, days, nights, and weekends
• Must have reliable, responsible, and dependable attendance
• Must be 21 years or older
• Must pass background checks including state cannabis employment requirements
• Possess valid driver’s license or state ID
• Must comply with all cannabis industry regulations
• Prior cannabis experience not required

Responsabilités

• Engage with and assist patients/customers in a retail environment
• Educate customers on products, consumption methods, and safety
• Recommend safe and effective regimens based on needs
• Support store operations ensuring compliance and smooth daily activities
• Verify order deliveries for accuracy
• Maintain store appearance and stock levels
• Follow security and safety procedures
• Assist in front of house and back of house tasks
• Carry out additional duties as assigned

Connaissances

Customer service

Retail experience

Communication

POS systems

Attendance reliability

Outils

POS systems

Description du poste

Green Thumb Industries (GTI) seeks a dedicated Personal Care Specialist for our Pasadena dispensary. You will greet customers, educate on cannabis products and methods, and recommend regimens tailored to individual needs while maintaining compliance and a welcoming store environment.

Role requires at least 1 year in customer service, flexible scheduling including evenings/weekends, and adherence to all regulatory requirements. Cannabis industry experience is a plus but not required.