Cannabis Dispensary Personal Care Specialist

Green Thumb; Erie (Erie County); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Green Thumb is seeking a Personal Care Specialist to assist customers in a busy cannabis retail environment, providing product education and personalized recommendations. You will help maintain a compliant, welcoming store and support management in daily operations, including safety and customer service excellence.

The role emphasizes accurate product knowledge, attentive service, and professionalism to ensure customers receive safe, effective solutions in line with regulations and GTI policies.

Qualifications

• At least 1 year of customer service experience.
• Must be 21 years or older and pass background checks.
• Must be able to work a schedule with varying shifts including mornings, days, nights, weekends.
• Must possess a valid driver’s license or state ID.
• Must comply with cannabis industry regulations and company policies.
• Prior cannabis experience is not required.

Responsabilités

• Engage with and assist patients/customers in a retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens based on customer needs and product knowledge.
• Promote a positive, patient-focused store atmosphere.
• Verify deliveries for accuracy and assist store operations.
• Ensure compliance with local/state cannabis regulations and store policies.
• Maintain stocked, well-presented sales floor and proper signage.
• Follow security and safety procedures at all times.

Connaissances

Excellent customer service

Cannabis product knowledge

Communication skills

POS systems experience

Regulatory compliance

Attention to detail

Teamwork

HIPAA awareness

Outils

POS systems

Description du poste

Green Thumb is seeking a Personal Care Specialist to assist customers in a busy cannabis retail environment, providing product education and personalized recommendations. You will help maintain a compliant, welcoming store and support management in daily operations, including safety and customer service excellence.

The role emphasizes accurate product knowledge, attentive service, and professionalism to ensure customers receive safe, effective solutions in line with regulations and GTI policies.