Cannabis Dispensary Customer Care Specialist

Green Thumb Industries (GTI); Sparks (NV); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Green Thumb Industries (GTI) in Sparks, NV is seeking a Customer-Focused Personal Care Specialist to assist patients in a fast-paced cannabis dispensary. You’ll guide guests on products, consumption methods, and safety, matching each person with the right GTI option.

The role requires friendly, upbeat service, strong communication, and familiarity with POS systems. You’ll maintain store standards, ensure regulatory compliance, and support management with daily operations.

Formación

• At least 1 year of customer service experience.
• Must be 21 years or older.
• Must pass all required background checks including cannabis industry requirements.
• Possess valid driver’s license or state ID.
• Prior cannabis experience not required.
• Ability to work a schedule inclusive of varying shifts including mornings, days, nights, and weekends.

Responsabilidades

• Engage with patients and/or customers in a customer-facing, intimate retail environment.
• Educate on products, methods of consumption, and safety as part of patient interaction.
• Utilize product knowledge to recommend a safe and effective regimen for each customer.
• Promote a positive, customer-oriented work environment.
• Assist in verifying order deliveries for accuracy.
• Provide support to management to ensure store operations run smoothly and compliantly.

Conocimientos

Customer service

Cannabis knowledge

Communication

POS experience

Regulatory compliance

Professionalism

Teamwork

Herramientas

POS systems

Descripción del empleo

Green Thumb Industries (GTI) in Sparks, NV is seeking a Customer-Focused Personal Care Specialist to assist patients in a fast-paced cannabis dispensary. You’ll guide guests on products, consumption methods, and safety, matching each person with the right GTI option.

The role requires friendly, upbeat service, strong communication, and familiarity with POS systems. You’ll maintain store standards, ensure regulatory compliance, and support management with daily operations.