Candy Shop Manager: Drive Sales & Customer Delight

LE2 See’s Candies, Inc.; Sonoma (CA); In loco; USD 36.000 - 51.000; Tempo pieno

Descrizione del lavoro

See’s Candies in Sonoma, CA is seeking a Retail Shop Manager to lead a busy store and drive sales while ensuring exceptional customer service. You will manage a team, oversee daily operations, scheduling, and inventory in line with See’s guidelines.

Responsibilities include reaching sales goals, coaching staff, handling cash, and maintaining store standards. The role requires retail leadership, strong communication, and a passion for confectionery.

Competenze

• Minimum 3 years of retail management experience.
• Proven ability to develop, motivate, train and coach employees.
• Excellent customer service, communication and organizational skills.
• Ability to follow and enforce company policies and procedures.

Mansioni

• Lead the shop team, creating a sales-focused, customer-centric environment.
• Achieve daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure compliance, and provide follow-up.
• Resolve customer and employee concerns professionally and promptly.
• Train and develop team on company programs and procedures.
• Drive recruitment and selection of qualified candidates.
• Monitor expenses and manage cash handling and banking.
• Maintain timekeeping records and approve payroll weekly.

Conoscenze

Customer service

Leadership

Communication

Cash handling

Merchandising

Staff coaching

Descrizione del lavoro

See’s Candies in Sonoma, CA is seeking a Retail Shop Manager to lead a busy store and drive sales while ensuring exceptional customer service. You will manage a team, oversee daily operations, scheduling, and inventory in line with See’s guidelines.

Responsibilities include reaching sales goals, coaching staff, handling cash, and maintaining store standards. The role requires retail leadership, strong communication, and a passion for confectionery.