Job Title
Candidate Experience Associate
Monthly Pay
$4,538 - $5,840 USD per month
Summary
Working in an applicant-tracking system such as Greenhouse and a scheduling and calendar system such as Google Calendar, the Candidate Experience Associate helps create organized, respectful interactions for candidates throughout recruiting activities. This entry-level role supports a recruiting team by responding to candidate questions, arranging interview details, and keeping hiring activity current so recruiters can focus on thoughtful hiring decisions. The associate works under a recruiting team lead and partners with recruiters, hiring managers, and candidates to keep communication clear and interview plans aligned. This is a fully remote, work from home position based in New Jersey, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Success in this role matters because prompt updates, accurate scheduling, and considerate guidance help candidates understand each step of the hiring process.
Job Responsibilities
- Review candidate inquiries received through email, recruiter requests, and an applicant-tracking system such as Greenhouse, then route each request to the appropriate next step.
- Confirm candidate contact details, interview preferences, and availability information before arranging meetings or sending updates.
- Coordinate interview calendars through a scheduling and calendar system such as Google Calendar, considering interviewer availability and candidate time differences.
- Send clear interview confirmations, reminders, access details, and preparation information using approved message templates and current recruiting guidance.
- Update candidate stages, interaction notes, interview outcomes provided by recruiters, and scheduled activity within Greenhouse after each interaction.
- Follow up with candidates when information is missing, an interview response is pending, or a schedule change needs confirmation.
- Alert the recruiting team lead or assigned recruiter about urgent scheduling conflicts, repeated candidate concerns, withdrawn interest, or requests needing recruiter direction.
- Answer routine questions about interview timing, next steps, and the recruiting process while directing role-specific questions to the assigned recruiter.
- Coordinate rescheduling requests with candidates and interview participants, communicating confirmed changes promptly to all involved contacts.
- Maintain organized handoffs between recruiters by reviewing upcoming interviews, pending replies, and open candidate questions at the close of assigned work.
- Meet quality expectations through accurate updates, timely turnaround, complete notes, respectful communication, and dependable follow-up.
Qualifications
- High school diploma or equivalent.
- No experience required, related experience preferred.
- Interest in recruiting coordination, interview logistics, and creating clear candidate interactions.
- Familiarity with an applicant-tracking system such as Greenhouse preferred.
- Familiarity with a scheduling and calendar system such as Google Calendar preferred.
- Ability to review details carefully and maintain accurate candidate status updates and interaction notes.
- Ability to write concise, courteous messages and explain process steps in a helpful manner.
- Ability to prioritize incoming requests and communicate schedule changes clearly to candidates and recruiters.
- Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work supporting candidates and recruiting partners from a professional home workspace.
- Structured onboarding and training on Greenhouse, Google Calendar, communication templates, and recruiting workflows.
- Regular check-ins with the recruiting team lead for guidance, feedback, and workload support.
- Skills development in interview coordination, candidate communication, scheduling accuracy, and recruiting operations.
Benefits
- Health coverage
- Paid leave
- a 401(k)
- Maternity leave
- Bonus opportunities