Monthly Pay: $4,220 - $5,731 USD per month
Summary:
Each shift begins with the open queue: calls, emails, and candidate messages awaiting a response. A Staffing Representative communicates with candidates to clarify opportunities, coordinate next steps, and help recruiters maintain an accurate hiring workflow. The representative sits on the staffing team under a staffing team lead and works closely with candidates, recruiters, and hiring contacts. This fully remote work from home position is based in North Carolina, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities:
- Review the open queue of candidate calls, emails, and messages, identify the purpose of each contact, and provide timely, professional responses.
- Share approved opportunity details, application status updates, and next-step information while using clear and respectful language with candidates.
- Enter and update candidate contact details, availability, qualifications, and interaction notes in an applicant-tracking system such as Greenhouse.
- Coordinate interview calendars by confirming candidate availability, sending meeting details, and updating a scheduling and calendar such as Google Calendar.
- Check candidate submissions for completeness, flag missing information, and request clarification through the appropriate communication channel.
- Route candidate questions that need recruiter direction to the assigned recruiter, including questions about role expectations, interview steps, or hiring decisions.
- Follow up with candidates after scheduled interviews or requested updates, documenting completed outreach and remaining actions in Greenhouse.
- Maintain organized daily activity trackers and status lists using spreadsheets and data entry such as Airtable to support recruiter visibility.
- Communicate scheduling changes promptly to candidates, recruiters, and hiring contacts, confirming that calendar updates are reflected accurately.
- Escalate urgent scheduling conflicts, repeated candidate concerns, or unclear instructions to the staffing team lead for guidance.
- Meet quality expectations through accurate updates, prompt turnaround, complete notes, respectful candidate interactions, and dependable follow-up.
Qualifications:
- High school diploma or equivalent.
- No experience required; related staffing, recruiting coordination, or candidate-facing experience preferred.
- Familiarity with hiring workflows, candidate communication, interview logistics, and respectful handling of candidate information.
- Ability to learn and use an applicant-tracking system such as Greenhouse for candidate updates and activity notes.
- Ability to use a scheduling and calendar such as Google Calendar to coordinate interview availability and changes.
- Comfort using spreadsheets and data entry such as Airtable to maintain organized status trackers.
- Strong ability to explain next steps clearly, listen carefully to questions, and communicate professionally by phone and email.
- Careful approach to reviewing details, tracking outstanding actions, and escalating questions to recruiters or the staffing team lead.
- Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
- Fully remote work from home in North Carolina, United States.
- Structured onboarding and training on an applicant-tracking system such as Greenhouse, a scheduling and calendar such as Google Calendar, and spreadsheets and data entry such as Airtable.
- Regular check-ins with the staffing team lead to review priorities, questions, and workflow updates.
- Opportunities to build interview coordination, candidate support, staffing workflow, and hiring operations skills.
- Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.