Campus Store Supervisor | Lead Team, Growth, 401k Match

Follett Corporation; Charleston (SC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with company match

Vacation and sick days

10 paid holidays

Quarterly Bonus Plan

Job summary

Follett Corporation is seeking an Assistant Store Manager in Charleston, SC to support Market Leaders or Campus Store Managers. You will drive sales growth and uphold brand and operational excellence while delivering engaging customer service.

You will mentor team members, monitor financial metrics, and ensure store performance. This role emphasizes leadership, merchandising, and a strong customer-first culture within Follett’s values.

Qualifications

• Associate's Degree or equivalent is preferred.
• 0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
• Computer literacy is required.
• Ability to organize and prioritize workload.
• Effective verbal and written communication.
• General Computer Skills.
• Travel: minimal - less than 10%.

Responsibilities

• Supervises the work activities of sales team members FT/PT and Temporary, including: schedules team members' work hours; trains new team members; ensures policies, procedures, and standards are followed; maintains merchandising standards.
• Greet customers, answer phones, provide information, direct callers, and resolve escalated issues; promote a Hassle Free customer service culture.
• Receive, verify, and unload orders as necessary; operate cash register and store computer to accept payments and balance cash drawers and deposits.
• Stock shelves and take inventory per Store schedule; perform basic store cleaning and display maintenance.
• Execute merchandising standards and promotions; may fill in for other personnel during breaks or peak periods; act as Keyholder with opening/closing responsibilities.
• Handle deposits, cash counts, accounts receivable tasks, end-of-month reports, and payroll reports.
• Assist shrink prevention and general store operations; perform other duties as assigned.

Skills

Computer literacy

Verbal communication

Written communication

Organizational skills

Travel availability

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking an Assistant Store Manager in Charleston, SC to support Market Leaders or Campus Store Managers. You will drive sales growth and uphold brand and operational excellence while delivering engaging customer service.

You will mentor team members, monitor financial metrics, and ensure store performance. This role emphasizes leadership, merchandising, and a strong customer-first culture within Follett’s values.