Campus Store Assistant Manager: Growth & Service

Follett LLC; Charleston (SC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett Higher Education in Charleston, SC is hiring an Assistant Store Manager. You will support store leadership, drive sales growth, and uphold brand and operational excellence with a customer-first approach. The role requires mentorship of team members and a focus on store performance metrics.

You will balance cash handling, onboard new hires, and ensure adherence to company policies while promoting a hassle-free customer experience across campus stores.

Qualifications

• Associate's degree or equivalent preferred.
• 0-5 years of retail or bookstore experience preferred.
• Computer literacy required.
• Ability to organize and prioritize workload.
• Effective verbal and written communication.
• Travel: minimal - less than 10%.

Responsibilities

• Supervises sales team activities, schedules hours, and trains staff.
• Ensures policies, procedures, and standards are followed.
• Maintains merchandising and display standards.
• Handles cash handling, deposits, and reconciliations.
• Guest service focus with solutions-based selling.

Skills

Verbal communication

Written communication

Customer service

Organization

Education

Associate's degree or equivalent

Tools

POS systems

Inventory software

Retail software

Job description

Follett Higher Education in Charleston, SC is hiring an Assistant Store Manager. You will support store leadership, drive sales growth, and uphold brand and operational excellence with a customer-first approach. The role requires mentorship of team members and a focus on store performance metrics.

You will balance cash handling, onboard new hires, and ensure adherence to company policies while promoting a hassle-free customer experience across campus stores.