Campus Store Manager: Lead, Delight, Grow

Barnes & Noble Education, Inc.; Wilberforce (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

DailyPay earned wage access

Employee discounts on materials

Job summary

Barnes & Noble College is seeking a Store Manager for our campus bookstore to lead daily operations, drive sales, and deliver an exceptional customer experience. You will coach a diverse team, manage merchandising, inventory, and financial performance, and build strong relationships across the campus community.

As the primary on-site leader, you’ll foster a culture of service, compliance with company standards, and operational excellence while partnering with students, faculty, administrators,

Qualifications

• 5+ years of progressive retail leadership experience
• Bachelor's degree in Business Administration or related field preferred
• Experience recruiting, coaching, developing, motivating, and managing diverse teams
• Experience with retail operations, including merchandising, inventory management, customer service, and financial management
• Demonstrated business acumen with experience managing sales performance, budgets, controllable expenses, and operational results
• Strong customer service, communication, interpersonal, and relationship-building skills
• Strong organizational, analytical, problem-solving, and decision-making skills
• Proficiency with retail technology, POS systems, and Microsoft Office applications
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods

Responsibilities

• Lead daily store operations on the sales floor, coaching team members and delivering a customer-first culture
• Drive sales growth and manage financial performance and controllable expenses
• Recruit, hire, train, coach, schedule, develop, and inspire store team members
• Serve as Barnes & Noble College's primary on-campus representative, building strong relationships with students, faculty, administrators, and corporate partners
• Lead merchandising, inventory management, visual presentation, and workload planning to ensure product availability and organized environment
• Analyze sales performance and business trends to forecast needs and achieve results
• Champion company initiatives, standards, and loss prevention practices while ensuring policy compliance
• Foster a clean, safe, customer-focused store environment reflecting the brand

Skills

Retail leadership

Team development

Customer service

Communication

Strategic planning

Relationship building

Problem solving

POS systems

Microsoft Office

Education

Bachelor's degree in Business Administration or related field

Tools

POS systems

Microsoft Office

Job description

Barnes & Noble College is seeking a Store Manager for our campus bookstore to lead daily operations, drive sales, and deliver an exceptional customer experience. You will coach a diverse team, manage merchandising, inventory, and financial performance, and build strong relationships across the campus community.

As the primary on-site leader, you’ll foster a culture of service, compliance with company standards, and operational excellence while partnering with students, faculty, administrators,