Campus Store Leader: Grow Sales & Mentor Team

Follett Corporation; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Follett Corporation is seeking a Campus Store Leader to drive sales growth and deliver outstanding customer service across campus stores. You will mentor staff, manage day-to-day operations, and collaborate with campus leadership to align goals with overall store performance.

The role requires strong organizational, analytical, and financial acumen, with a focus on mentorship, campus relationship building, and operations Excellence.

Qualifications

• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Travel: minimal - less than 10%.

Responsibilities

• Drive store plans and daily operations to achieve sales goals.
• Train and coach team members, schedule hours within budget, and provide coverage during peak periods.
• Create and maintain a solutions-based customer service culture.
• Maintain campus relationships and daily communication of store activities.
• Ensure assets security and adherence to company policies.
• Review store markups, markdowns, and write-offs within guidelines.

Skills

Customer service

Communication skills

Problem solving

Financial acumen

Time management

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Campus Store Leader to drive sales growth and deliver outstanding customer service across campus stores. You will mentor staff, manage day-to-day operations, and collaborate with campus leadership to align goals with overall store performance.

The role requires strong organizational, analytical, and financial acumen, with a focus on mentorship, campus relationship building, and operations Excellence.