Campus Store Leader — Grow Sales & Elevate Teams

Follett LLC; Cincinnati (OH); In loco; USD 48.000 - 63.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Descrizione del lavoro

Follett LLC seeks a Campus Store Manager to lead all aspects of store operations across campus locations, inspiring teams to drive sales growth while delivering brand and operational excellence and exceptional customer service.

You will manage financials, campus relations, talent development, and daily operations, with a focus on merchandising, student engagement, and adherence to safety and company policies. Travel is minimal and a strong background in retail management is required.

Competenze

• Bachelor's Degree or Equivalent.
• 3-5 years of retail management or strong customer service experience.
• General Computer Skills.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Vital customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
• Travel: minimal - less than 10%.

Mansioni

• Driving Results/Sales: Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy.
• Campus Relationships: Facilitate campus and/or community events, day-to-day communication of store operational activities, Strategic Partnership Reviews, ensure campus outreach and engagement, Bookstore Advisory Committees.
• Talent Management: Develop cross-functional teams, ensure performance management and accountability, recruit, train, coach, and develop all team members.
• Customer Service: Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff; answer inquiries and handle escalated complaints; ensure the store is neat and compliant with health and safety regulations.
• Other duties as assigned to support general store operations.

Conoscenze

Retail management

Customer service

Financial acumen

Communication skills

Problem solving

Time management

Formazione

Bachelor's degree or equivalent

Strumenti

General Computer Skills

Descrizione del lavoro

Follett LLC seeks a Campus Store Manager to lead all aspects of store operations across campus locations, inspiring teams to drive sales growth while delivering brand and operational excellence and exceptional customer service.

You will manage financials, campus relations, talent development, and daily operations, with a focus on merchandising, student engagement, and adherence to safety and company policies. Travel is minimal and a strong background in retail management is required.