Campus Store Leader: Drive Sales & Team Growth

Follett Corporation; Oceanside (CA); On-site; USD 17,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Plan

Paid holidays and time off

Job summary

Follett Higher Education is seeking a Campus Store Leader in Oceanside, CA to support Market Leader or Campus Store Manager in daily operations. You will drive sales growth, mentor a diverse team, and ensure exceptional customer service while maintaining brand and operational excellence.

Responsibilities include executing promotions, partnering on financials, cash handling, and maintaining visual standards.

Qualifications

• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team.
• Travel: minimal - less than 10%.

Responsibilities

• Drive sales by executing store plans and events, and by reviewing store financials with leadership to recalibrate goals.
• Mentor and supervise team members (FT/PT and seasonal) and manage onboarding and scheduling.
• Foster an engaging customer service culture and resolve escalated issues with customers.
• Coordinate with campus partnerships to communicate store activities and maintain relationships.
• Oversee cash handling, POS operations, and adherence to security policies.
• Maintain neat, clean, organized store environment and support inventory control and merchandising.

Skills

Customer service

Communication

Problem solving

Time management

Financial acumen

Team leadership

Education

Associate's degree

Job description

Follett Higher Education is seeking a Campus Store Leader in Oceanside, CA to support Market Leader or Campus Store Manager in daily operations. You will drive sales growth, mentor a diverse team, and ensure exceptional customer service while maintaining brand and operational excellence.

Responsibilities include executing promotions, partnering on financials, cash handling, and maintaining visual standards.