Campus Store Lead: Drive Sales & Team Growth

Shepherd; New London (CT); On-site; USD 17,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401(k) plan

Paid holidays

Paid time off

Job summary

Follett Higher Education is seeking a Campus Store Leader to support Market Leaders in overseeing store operations and sales growth. You will mentor the team to deliver exceptional customer service and maintain brand and operational excellence.

You will monitor financials, staff performance, and campus relations while ensuring policies and safety standards are followed. The role requires adaptability to peak periods.

Qualifications

• Associate's Degree or equivalent.
• Strong organizational and time management skills.
• Experience in academic retail is a plus.

Responsibilities

• Execute store plans and daily operations for traditional and peak periods.
• Train and coach team members on standards and onboarding.
• Greet customers, answer phones, and resolve escalated issues.
• Maintain inventory, POS operations, and visual merchandising.
• Oversee campus relationships and daily store activities.

Skills

Strong customer service

Communication skills

Problem solving

Education

Associate's Degree or equivalent

Job description

Follett Higher Education is seeking a Campus Store Leader to support Market Leaders in overseeing store operations and sales growth. You will mentor the team to deliver exceptional customer service and maintain brand and operational excellence.

You will monitor financials, staff performance, and campus relations while ensuring policies and safety standards are followed. The role requires adaptability to peak periods.