Campus Store Leader: Drive Sales & Inspire Your Team

Follett Corporation; Oceanside (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Follett Corporation is seeking a Campus Store Leader in Oceanside, CA to support leadership in store operations and drive sales growth while upholding brand and operational excellence. You will mentor team members and monitor financial performance to meet store goals.

You will work with campus stakeholders, manage daily activities, and ensure a high level of customer service in a dynamic retail environment. This role requires flexibility and a commitment to Follett values.

Qualifications

• Associate's Degree or equivalent is required.
• 0-5 years of relevant experience is preferred.
• Academic retail experience is a plus.

Responsibilities

• Execute store plans and daily operations for traditional and peak periods.
• Promote sales promotions and events (store, campus, community).
• Review store financials with leadership to recalibrate goals to drive sales.
• Operate cash registers and store systems; balance cash drawer and deposits.
• Maintain inventory control and ensure store is neat and organized.
• Handling shipping/receiving responsibilities and set merchandise to standards.
• Ensure security of assets and safety of team and customers.
• Review and approve store markups, markdowns, and write-offs per guidelines.
• Collaborate with course materials leadership for in-store activities.
• Train and coach team members on standards; onboard new hires.
• Schedule team hours within budget and cover breaks/peak periods.
• Create engaging customer service culture and resolve escalated issues.
• Communicate store activities with campus and facilitate campus events.

Skills

Organizational skills

Time management

Problem-solving

Customer service

Communication skills

Presentation skills

Analytical skills

Financial acumen

Relationship building

Team leadership

General computer skills

Education

Associate's Degree or equivalent

Job description

Follett Corporation is seeking a Campus Store Leader in Oceanside, CA to support leadership in store operations and drive sales growth while upholding brand and operational excellence. You will mentor team members and monitor financial performance to meet store goals.

You will work with campus stakeholders, manage daily activities, and ensure a high level of customer service in a dynamic retail environment. This role requires flexibility and a commitment to Follett values.