Campus Store Assistant Manager — Lead Team & Service

Follett Higher Education; Washington (District of Columbia); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Voluntary Insurance plans

401k + company match

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett Higher Education is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations and driving sales growth. You will mentor and develop team members while monitoring financial metrics and performance to ensure an engaging customer experience.

Responsibilities include scheduling, onboarding, customer assistance, cash handling, inventory, merchandising, and opening/closing duties. A drug-free workplace and related policies apply.

Qualifications

• 0-5 years of retail or bookstore experience preferred
• Prior supervisory experience preferred

Responsibilities

• Supervises the work activities of sales team members FT/PT and Temporary, including: Schedules team members' work hours
• Trains new team members FT/PT and seasonal team members hired for peak seasons
• Ensures Sales Team members follow company and store policies, procedures, and standards
• Ensures the proper merchandising standards, promotion standards, creating displays, etc
• Performs onboarding procedures for new hires
• Greet customers, answer phones, provide information, direct callers, and resolve escalated issues
• Receive, verify, and unload orders as necessary
• Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures
• Stock shelves and take inventory per Store schedule
• May provide general Store cleaning and straightening
• Executes merchandising standards, promotion standards, creating displays, etc
• May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store
• Keyholder with opening and closing responsibilities
• Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable, and handles bad checks; prepares end-of-month reports
• Shrink prevention activities and customer service
• Performs other duties as assigned
• Follett Higher Education is a drug-free workplace environment.

Education

Associate's Degree or equivalent

Tools

General Computer Skills

Job description

Follett Higher Education is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations and driving sales growth. You will mentor and develop team members while monitoring financial metrics and performance to ensure an engaging customer experience.

Responsibilities include scheduling, onboarding, customer assistance, cash handling, inventory, merchandising, and opening/closing duties. A drug-free workplace and related policies apply.