Campus Store Assistant Department Manager

Barnes & Noble Education; Lexington (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Paid time off

Employee discounts

DailyPay access

Course materials discounts

Job summary

Barnes & Noble College is seeking an Assistant Department Manager to help drive daily department operations and develop store team members. This role supports merchandising, inventory accuracy, customer service, and leadership presence on the floor.

The position is full-time with a varied 30–40 hour schedule, requiring flexibility for evenings, weekends, and holidays. You’ll lead by example in a fast-paced campus bookstore environment and contribute to an exceptional student experience.

Qualifications

• High school diploma or GED preferred.
• 2+ years retail leadership or buying experience preferred, or completion of the Barnes & Noble College Aspiring Leader Program.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Demonstrated ability to coach, motivate, and support the development of team members.
• Strong communication, interpersonal, and problem-solving skills.
• Basic math, keyboarding, and data entry skills.
• Ability to prioritize responsibilities and adapt to a fast-paced retail environment.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Support daily operations and performance of an assigned department by executing priorities and delivering an exceptional customer experience.
• Partner with store leadership to maintain merchandising standards, inventory accuracy, and department readiness.
• Coach and support store team members with day-to-day direction, training, and feedback.
• Serve as Manager-on-Duty as assigned to provide leadership across all departments.
• Maintain a visible presence on the sales floor and engage customers while resolving concerns.
• Assist with scheduling, workload planning, inventory activities, and order fulfillment.
• Identify opportunities to improve operational efficiency, customer satisfaction, and department performance.
• Contribute to a clean, safe, and organized department reflecting Barnes & Noble College brand.

Skills

Customer service

Coaching

Communication

Problem solving

Prioritization

Adaptability

Education

High school diploma or GED preferred

Job description

Barnes & Noble College is seeking an Assistant Department Manager to help drive daily department operations and develop store team members. This role supports merchandising, inventory accuracy, customer service, and leadership presence on the floor.

The position is full-time with a varied 30–40 hour schedule, requiring flexibility for evenings, weekends, and holidays. You’ll lead by example in a fast-paced campus bookstore environment and contribute to an exceptional student experience.