Campus Safety Dispatcher & Communications Lead (Part-Time)

Illinois Wesleyan University; Bloomington (IL); On-site; USD 25,000 - 29,000; Part time

Job summary

Illinois Wesleyan University is seeking a part-time Campus Safety Dispatcher to support the Main Office and Dispatch Center. The role operates on-campus in Bloomington, IL, and requires independent work, supervising student workers during 2nd shift, and reliable attendance to ensure campus safety.

Responsibilities include operating the IWU switchboard, dispatching officers, issuing IDs and passes, maintaining logs, and coordinating with first responders and campus departments.

Qualifications

• High school diploma/GED is required.
• One year of dispatch or call-center experience is required.
• Clear verbal communication, patience, and professionalism in a diverse campus community.
• Experience with switchboards and access control software or ability to learn is essential.
• Independent motivation and time management skills are necessary.
• Ability to maintain a regular on-campus shift schedule.
• Physical ability to lift up to 25 pounds.

Responsibilities

• Operates IWU switchboard and phones, 2-way radio system and dispatches officers.
• Issues and replaces IDs; issues parking passes and passes; maintains key inventories.
• Maintains records/logs of Campus Safety calls and operations; coordinates access control settings.

Skills

Dispatch experience

Customer service

Verbal communication

Time management

Independence

Education

High school diploma/GED

Tools

Telephone switchboards

Access control software

Security systems

Job description

Illinois Wesleyan University is seeking a part-time Campus Safety Dispatcher to support the Main Office and Dispatch Center. The role operates on-campus in Bloomington, IL, and requires independent work, supervising student workers during 2nd shift, and reliable attendance to ensure campus safety.

Responsibilities include operating the IWU switchboard, dispatching officers, issuing IDs and passes, maintaining logs, and coordinating with first responders and campus departments.