Public Safety Dispatcher I - 24/7 Emergency Communications

Iowa State University; Ames (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Iowa State University Department of Public Safety is seeking a Public Safety Dispatcher I. The role involves operating a multi-frequency radio system, handling 911/phone communications, monitoring alarms, and coordinating with campus and external agencies.

Training will rotate across shifts, with assignment after completion. The candidate must complete IOWA/NCIC certification within 6 months and attend a 40-hour training within one year.

Qualifications

• Two years of clerical education or equivalent experience.
• Willingness to obtain required public safety certifications.
• Familiarity with radio-communications equipment and computer systems.

Responsibilities

• Operate multi-frequency radio system and maintain logs.
• Answer calls and relay information to units.
• Monitor alarms and emergency weather/road information.
• Dispatch personnel and provide information to stakeholders.

Skills

multi-frequency radio

data entry

clear communication

calm under pressure

Education

Two years clerical education/experience

Tools

FCC regulations

teletype

TDD

computers

Job description

Iowa State University Department of Public Safety is seeking a Public Safety Dispatcher I. The role involves operating a multi-frequency radio system, handling 911/phone communications, monitoring alarms, and coordinating with campus and external agencies.

Training will rotate across shifts, with assignment after completion. The candidate must complete IOWA/NCIC certification within 6 months and attend a 40-hour training within one year.