Campus Safety Dispatcher & Security Specialist

Millikin; Decatur (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Essential employee

On-campus role

Job summary

Millikin University seeks a Public Safety Officer/Dispatcher to protect campus and serve the community. Primary duties include patrols, alarm monitoring, radio operations, and first-responder readiness, with crisis communication across university networks.

Essential employee status applies during emergencies; the role requires strong multitasking, attention to detail, and excellent customer service in high-pressure environments.

Qualifications

• High School Diploma/GED required; Associates degree or higher preferred.
• Prior Military, Corrections, Law Enforcement, Dispatch, Security preferred.
• Microsoft Office Suite
• First aid/CPR/AED
• Criminal/civil/regulatory investigations
• Strong verbal, written and interpersonal skills
• Ability to organize
• Problem solving
• Attention to detail; time management; work prioritization to meet deadlines
• Ability to adapt and adjust sometimes on short notice
• Mental toughness to perform and lead during crisis.

Responsibilities

• Act as the first point of contact for emergency or non-emergency calls and assist callers to appropriate department.
• Manage a multi-line control system in high-pressure or emergency situations.
• Use phones, computers and radios to respond to questions and support Public Safety personnel.
• Conduct daily patrols to ensure campus safety and security.
• Staff special events and programs for security.
• Perform life safety checks of buildings and systems.
• Secure and un-se cure campus buildings and classrooms.
• Investigate and report incidents on campus.
• Enforce University rules and regulations.
• Maintain secure control of lost/found or evidentiary items.
• Serve as a first responder in crisis situations, including medical emergencies.
• Observe and report suspicious activity or threats to campus safety.
• Provide safety escorts to campus community members as needed.

Skills

Patrol operations

Emergency response

Communication skills

Crisis management

Education

High School Diploma/GED

Associates degree preferred

Tools

Dispatch software

Radio systems

Alarm monitoring

Job description

Millikin University seeks a Public Safety Officer/Dispatcher to protect campus and serve the community. Primary duties include patrols, alarm monitoring, radio operations, and first-responder readiness, with crisis communication across university networks.

Essential employee status applies during emergencies; the role requires strong multitasking, attention to detail, and excellent customer service in high-pressure environments.