Campus Retail Associate - Harvard & MIT

Lids; Cambridge (MA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

LidsU at The COOP in Cambridge, MA seeks a Campus Retail Associate to greet customers, support sales, merchandising, inventory, and store operations across the Harvard and MIT locations. You will help customers connect with their school and community, learn product lines, and uphold a welcoming, accurate service standard.

Ideal candidates are friendly, reliable, and eager to learn multiple product categories and systems.

Qualifications

• Retail, hospitality, campus, or customer service experience preferred but not required.
• Friendly, dependable, and comfortable engaging a broad range of customers.
• Willingness to learn multiple product categories, systems, and operating procedures.
• Basic math, communication, keyboarding, and organizational skills.
• Must meet the minimum age and scheduling requirements established for the position and location.

Responsibilities

• Greet and assist students, faculty, staff, alumni, members, visitors, and fans.
• Learn the products, services, store layout, and campus-specific needs of the assigned Harvard or MIT location.
• Offer informed recommendations and resolve routine questions or connect customers with the appropriate team member.
• Support The COOP membership experience and accurately apply authorized school-, store-, or customer-specific programs, discounts, and tenders.
• Process transactions accurately and efficiently using approved payment and tender procedures.

Skills

Customer service

Cash handling

POS systems

Communication

Teamwork

Reliability

Job description

LidsU at The COOP in Cambridge, MA seeks a Campus Retail Associate to greet customers, support sales, merchandising, inventory, and store operations across the Harvard and MIT locations. You will help customers connect with their school and community, learn product lines, and uphold a welcoming, accurate service standard.

Ideal candidates are friendly, reliable, and eager to learn multiple product categories and systems.