Campus Retail Associate – Harvard/MIT Community

Lids; Cambridge (MA); Sur place; USD 22 000 - 23 000; Temps partiel

Résumé du poste

Lids Sports Group, operating LidsU and The COOP, seeks a Campus Retail Associate in Cambridge to create a welcoming campus retail experience. You will support sales, transactions, merchandising, inventory, fulfillment, and store operations for Harvard/MIT locations.

Join a team focused on connecting the campus community with products and services that reflect school pride. This role requires flexible availability during orientation, semester starts, and high-volume periods, with training

Qualifications

• Retail, hospitality, bookstore, campus, or customer service experience preferred but not required.

Responsabilités

• Greet and assist students, faculty, staff, alumni, members, visitors, and fans.
• Learn the products, services, store layout, and Harvard or MIT location campus-specific needs.
• Offer informed recommendations and resolve routine questions or connect customers with the appropriate team member.
• Support The COOP membership experience and accurately apply authorized school-, store-, or customer-specific programs, discounts, and tenders.
• Process transactions accurately and efficiently using approved payment and tender procedures.
• Replenish, organize, price, recover, clean, and merchandise selling and back-of-house areas.
• Support receiving, product counts, transfers, fulfillment, returns, special orders, and event setup as assigned.
• Follow LidsU policies for safety, asset protection, customer information, inventory, and store operations.
• Maintain flexible availability during orientation, semester starts, family weekends, commencements, reunions, events, holidays, and other high-volume periods.
• Represent LidsU and The COOP professionally within the campus community.

Connaissances

Customer service

Communication

Teamwork

Multitasking

Basic math

Outils

POS system

Description du poste

Lids Sports Group, operating LidsU and The COOP, seeks a Campus Retail Associate in Cambridge to create a welcoming campus retail experience. You will support sales, transactions, merchandising, inventory, fulfillment, and store operations for Harvard/MIT locations.

Join a team focused on connecting the campus community with products and services that reflect school pride. This role requires flexible availability during orientation, semester starts, and high-volume periods, with training