Campus Reception & Admin Support

Tennessee Board of Regents (TBR); Manchester (TN); On-site; USD 32,000 - 40,000; Full time

Job summary

TN Board of Regents is seeking a Campus Support Specialist for the Coffee County Campus in Manchester, TN. This full-time role serves as the campus receptionist and provides clerical, purchasing, and administrative support to students, faculty, staff, and visitors.

You will handle communications, payments, and scheduling while ensuring accurate records and a welcoming campus environment. Strong multitasking, confidentiality, and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• 3+ years in customer service, reception, or office administration.
• Proficiency in Microsoft Office Suite and basic knowledge of social media/digital tools.
• Ability to learn institutional software and purchasing systems.
• Strong organizational and time-management skills.
• Excellent written and verbal communication; maintain confidentiality.
• Ability to work independently and as part of a team.
• Valid Tennessee Driver’s License.

Responsibilities

• Serve as the primary receptionist greeting students and visitors in a professional manner.
• Answer and direct incoming calls, visitors, and staff appropriately.
• Provide information about college programs, services, and events.
• Receive and distribute mail, deliveries, and packages.
• Process student payments, assist with account balances, and prepare deposits as needed.
• Maintain knowledge of college programming and campus activities.
• Maintain the administrative office appearance and front reception area.
• Maintain the administrative calendar and secure the facility when needed.
• Maintain and track facility key inventory and enter contract information into systems.
• Prepare routine correspondence, reports, and office documents.
• Maintain files and records following procedures.
• Assist with registration, orientation, graduation, and campus events.
• Prepare purchase requests and place orders for supplies and equipment.
• Receive shipments and verify against packing slips and PO numbers.
• Publish approved content on social media; take photos for events.
• Update digital signage with announcements and deadlines.
• Assist with meeting materials and event supplies.
• Coordinate maintenance service requests and participate in committees.
• Maintain FERPA-compliant handling of student records and live work documentation.

Skills

Customer service

Reception

Office administration

Microsoft Office

Written communication

Verbal communication

Organizational skills

Time management

Confidentiality

Teamwork

Education

High school diploma

Associate’s degree or higher

Tools

Ellucian Banner

Job description

TN Board of Regents is seeking a Campus Support Specialist for the Coffee County Campus in Manchester, TN. This full-time role serves as the campus receptionist and provides clerical, purchasing, and administrative support to students, faculty, staff, and visitors.

You will handle communications, payments, and scheduling while ensuring accurate records and a welcoming campus environment. Strong multitasking, confidentiality, and teamwork are essential.